For your protection, this hotel is following certain sanitization standards and procedures. More info »
Castello City Hotel is a luxurious property in Heraklion, you'll be in the historical district, within a 10-minute drive of Natural History Museum of Crete and Heraklion Archaeological Museum.
Guestrooms Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Hotel Amenities Food options at Castello City Hotel include a restaurant. Room service is also available. Our hotel provides a 24-hour front desk service. For guest convenience, there is also an ATM/banking facility available. Public areas of Castello City Hotel are air-conditioned. Multilingual and attentive hotel staff are at your service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Free self parking is available onsite.
Hotel Services and Facilities
Free WiFiFree parkingFree breakfast
Dry cleaning service
24 hour front desk
Internet Access - Free in room
Parking - Self
Property is officially certified under regional sanitization guidelines
Contactless check-in and check-out are available
For your protection, this hotel is following certain sanitization standards and procedures.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced health & safety measures
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Gloves are available to guests
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless check-out is available
Click here to leave your opinion >>
Robert Planktest from Austria
stayed in March, 2014
Guest Score 9.5 out of 10
I realy enjoyed my stay,staff very friendly.
Room very nice and clean,with great view.
Beatrice Mikhalevsky from Ashquelon, Israel
stayed in September, 2013
Guest Score 10.0 out of 10
The hotel is really amazing! It's really close to the Heraklion Airport and the bus takes you there every 10 min' quickly.
The Staff is very nice and caring and comfort. Really pleasant people and always smiling and ofering you help 24\7.
The view from the 5th floor is amazing (while you eat breakfast which is very good too) and the rooms are quiet and very clean.
The maid has cleaned our room really good and It was a pleasant stay. The bathroom is clean and the is a safe in the room. There is parking and the Hotel is located in the center so it's about 10 minutes to go wherever you want.
The price is good and although it's a 3* hotel I felt there like it was 5*!!!
Thank you Castello City Hotel :)
Nothing to say. Was amazing.
What are the check-in and check-out times at Castello City Hotel?
The guests can check in from 02:00 PM. Check-out time is 12:00 PM.
What is the nearest airport to Castello City Hotel?
Heraklion, Greece (HER-Nikos Kazantzakis) is located 2.84mi from the property.
Does Castello City Hotel provide free wi-fi?
Room amenities include complimentary internet access.
What are the parking options at Castello City Hotel?
Self Parking is provided on-site.
Is there airport transportation available at Castello City Hotel?
Guests in need of traveling to/from the airport may arrange transportation with the reception.
Is smoking allowed on the premises?
The establishment is entirely non-smoking.
Is there a lounge or bar at Castello City Hotell?
Guests may find a large selection of both alcoholic and non-alcoholic beverages at the in-house bar/lounge.
Does Castello City Hotel have business center?
Property has facilities onsite with computers and/business services.
Are there laundry services?
Laundry services may be available at an additional cost.
Are there ATM machines nearby?
An ATM machine is conveniently located on the premises.
Is the front desk open 24 hours?
Our helpful 24-hour front desk is ready to assist you with any inquiry.
Is there dry cleaning available at Castello City Hotel?
Dry cleaning services can be found on the premises.
Is there a concierge available at Castello City Hotel?
A friendly and helpful concierge is always ready to assist with any inquiries.
How to book
Making your reservation in Castello City Hotel is easy and secure. Simply select your dates of stay and click on the “Check Rates” button to submit the form.
After room types and rates are returned to your screen, you will be able to choose the rate you desire by reading the room information in the center of the screen, then clicking on the "Book Now" button on the right side of the screen. After you have selected your desired room type, you will be taken to a "Complete your booking" form. Then you will need to review the "Details of your stay" and fill in the blanks on the "Guest Details" section. Be sure your name and email address are spelled correctly.
After you fill out all of the needed information, press the "Complete reservation" button. To ensure your security, we use a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form.
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“...really amazing...rooms are quiet and very clean...safe in the room...”
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