Castello City Hotel is situated near the ancient Pantokrator Gate in Heraklion. The hotel offers stunning views of the sea, the old city, and the Venetian walls, providing a picturesque and memorable stay for its guests.
The hotel provides year-round accommodation in elegant and spacious rooms, all of which are equipped with modern amenities such as free Wi-Fi, air conditioning, soundproofed windows, a TV, a mini-fridge, and a safe. Families visiting the hotel can opt for open-plan family rooms, perfect for accommodating multiple guests.
Guests are greeted each morning with a delicious Greek buffet-style breakfast, served with coffee or tea. For those arriving early in the morning, a complimentary breakfast is provided, ensuring a pleasant start to the day. In the evening, guests can unwind and enjoy their favorite drinks at the Fifth-Floor lounge cafe bar and a la carte restaurant. The first drink is offered for free, and the breathtaking views of the sea, Venetian walls, and old city create a memorable experience.
The hotel's 24-hour reception staff is always available to assist guests with personalized services, including arranging excursions and providing options for car, motorcycle, or bicycle rentals. Additionally, guests can benefit from early check-in and late check-out options, adding flexibility to their travel plans. For guests traveling by car, a free 24-hour private indoor parking facility is available.
Hotel Services and Facilities
Free WiFiFree parkingFree breakfast
24 hour front desk
Contactless check-in and check-out are available
Click here to leave your opinion >>
Robert Planktest from Austria
stayed in March, 2014
Guest Score 9.5 out of 10
I realy enjoyed my stay,staff very friendly.
Room very nice and clean,with great view.
Beatrice Mikhalevsky from Ashquelon, Israel
stayed in September, 2013
Guest Score 10.0 out of 10
The hotel is really amazing! It's really close to the Heraklion Airport and the bus takes you there every 10 min' quickly.
The Staff is very nice and caring and comfort. Really pleasant people and always smiling and ofering you help 24\7.
The view from the 5th floor is amazing (while you eat breakfast which is very good too) and the rooms are quiet and very clean.
The maid has cleaned our room really good and It was a pleasant stay. The bathroom is clean and the is a safe in the room. There is parking and the Hotel is located in the center so it's about 10 minutes to go wherever you want.
The price is good and although it's a 3* hotel I felt there like it was 5*!!!
Thank you Castello City Hotel :)
Nothing to say. Was amazing.
What are the check-in and check-out times at Castello City Hotel?
The guests can check in from 14:00. Check-out time is 12:00.
What is the nearest airport to Castello City Hotel?
Heraklion, Greece (HER-Nikos Kazantzakis) is located 2.86mi from the property.
Is smoking allowed on the premises?
The establishment is entirely non-smoking.
Is there a lounge or bar at Castello City Hotell?
Guests may find a large selection of both alcoholic and non-alcoholic beverages at the in-house bar/lounge.
Does Castello City Hotel have business center?
Property has facilities onsite with computers and/business services.
Is the front desk open 24 hours?
Our helpful 24-hour front desk is ready to assist you with any inquiry.
Will room service be provided?
Room service can be arranged for guests staying at the hotel.
Are there ATM machines nearby?
An ATM machine is conveniently located on the premises.
Does Castello City Hotel provide babysitting services?
We can arrange qualified babysitting services (fee may apply).
Do rooms at Castello City Hotel feature balconies?
Some rooms feature a balcony.
Are car rentals available nearby?
Guests can benefit from on-site car rental services.
Is there a concierge available at Castello City Hotel?
A friendly and helpful concierge is always ready to assist with any inquiries.
Is a currency exchange available to guests?
Travelers visiting from all parts of the globe can use the hotel's currency exchange services.
Are there restaurants nearby or on-site?
Looking for a place to eat? The property offers at least one full-service restaurant.
How to book
Making reservations for Castello City Hotel on this website is a secure and straightforward process. To check the nightly rates of Castello City Hotel, simply begin by selecting the desired dates/length of stay and click the "Check Rates" button. Comparison and decisions can then be made with the display of pricing information for each style of guest room. Information regarding room features and amenities is provided in the center of the screen. Having made the decision for dates, room style, and rates, simply locate and click on the "Book Now" button on the right hand side of the screen.
After making this selection you will be transferred to a "Complete Your Booking" form where various information will be requested in order to reserve your room at Castello City Hotel. The "Details of Your Stay" will be displayed for your review so that you can ensure all information regarding your visit is acceptable and understood. After reviewing the details, proceed by filling in the information requested in the "Guest Details" section. Answer the few basic questions required. Please be sure to look over all supplied answers so that important details such as name and email address are spelled correctly. Upon completing this, simply select the "Complete Reservation" button to finish booking your room at Castello City Hotel. The use of a secure commerce server ensures that all personal data such as credit card information is secure and encoded into a non-usable form.
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“...really amazing...rooms are quiet and very clean...safe in the room...”
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