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Book Castello City Hotel from EUR40
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1 Room With 2 Adults Change Search
Room
Room
Free WiFi
Free parking
Helpful staff
Great location
Delicious breakfast
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Castello City Hotel is situated near the ancient Pantokrator Gate in Heraklion. The hotel offers stunning views of the sea, the old city, and the Venetian walls, providing a picturesque and memorable stay for its guests.
The hotel provides year-round accommodation in elegant and spacious rooms, all of which are equipped with modern amenities such as free Wi-Fi, air conditioning, soundproofed windows, a TV, a mini-fridge, and a safe. Families visiting the hotel can opt for open-plan family rooms, perfect for accommodating multiple guests.
Guests are greeted each morning with a delicious Greek buffet-style breakfast, served with coffee or tea. For those arriving early in the morning, a complimentary breakfast is provided, ensuring a pleasant start to the day. In the evening, guests can unwind and enjoy their favorite drinks at the Fifth-Floor lounge cafe bar and a la carte restaurant. The first drink is offered for free, and the breathtaking views of the sea, Venetian walls, and old city create a memorable experience.
The hotel's 24-hour reception staff is always available to assist guests with personalized services, including arranging excursions and providing options for car, motorcycle, or bicycle rentals. Additionally, guests can benefit from early check-in and late check-out options, adding flexibility to their travel plans. For guests traveling by car, a free 24-hour private indoor parking facility is available.
The hotel provides year-round accommodation in elegant and spacious rooms, all of which are equipped with modern amenities such as free Wi-Fi, air conditioning, soundproofed windows, a TV, a mini-fridge, and a safe. Families visiting the hotel can opt for open-plan family rooms, perfect for accommodating multiple guests.
Guests are greeted each morning with a delicious Greek buffet-style breakfast, served with coffee or tea. For those arriving early in the morning, a complimentary breakfast is provided, ensuring a pleasant start to the day. In the evening, guests can unwind and enjoy their favorite drinks at the Fifth-Floor lounge cafe bar and a la carte restaurant. The first drink is offered for free, and the breathtaking views of the sea, Venetian walls, and old city create a memorable experience.
The hotel's 24-hour reception staff is always available to assist guests with personalized services, including arranging excursions and providing options for car, motorcycle, or bicycle rentals. Additionally, guests can benefit from early check-in and late check-out options, adding flexibility to their travel plans. For guests traveling by car, a free 24-hour private indoor parking facility is available.
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Questions & Answers
Castello City Hotel Hotel Services and Facilities
Free WiFi
Free parking
Coffee/tea maker
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
Packed lunches
Currency exchange
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Allergy-free room
Outdoor furniture
Coffee Shop on site
Fruits
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Smoke alarms
Food delivered to guest room
Access to health care professionals
Security alarm
Key card access
Broadcast Live sport events
Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Reception hall
Covered parking
Secured parking
Garage
Vegetarian menu options available
Accessible shuttle
Accessible train station shuttle
Guest reviews
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Robert Planktest from Austria
stayed in March, 2014
Guest Score 9.5 out of 10
I realy enjoyed my stay,staff very friendly.
Room very nice and clean,with great view.
Breakfast ecxellent
Beatrice Mikhalevsky from Ashquelon, Israel
stayed in September, 2013
Guest Score 10.0 out of 10
The hotel is really amazing! It's really close to the Heraklion Airport and the bus takes you there every 10 min' quickly.
The Staff is very nice and caring and comfort. Really pleasant people and always smiling and ofering you help 24\7.
The view from the 5th floor is amazing (while you eat breakfast which is very good too) and the rooms are quiet and very clean.
The maid has cleaned our room really good and It was a pleasant stay. The bathroom is clean and the is a safe in the room. There is parking and the Hotel is located in the center so it's about 10 minutes to go wherever you want.
The price is good and although it's a 3* hotel I felt there like it was 5*!!!
Thank you Castello City Hotel :)
Nothing to say. Was amazing.
Castello City Hotel FAQ
What are the check-in and check-out times at Castello City Hotel?
The guests can check in from 15:00. Check-out time is 11:00.
What is the nearest airport to Castello City Hotel?
Heraklion, Greece (HER-Nikos Kazantzakis) is located 2.86mi from the property.
Does Castello City Hotel provide free wi-fi?
We provide complimentary internet access in public areas.
Is smoking allowed on the premises?
The establishment is entirely non-smoking.
Is there a lounge or bar at Castello City Hotel?
Guests may find a large selection of both alcoholic and non-alcoholic beverages at the in-house bar/lounge.
Does Castello City Hotel have business center?
Property has facilities onsite with computers and/business services.
Do hotels rooms have safes?
For security and peace of mind, each room is furnished with a safe.
Will room service be provided?
Room service can be arranged for guests staying at the hotel.
Are car rentals available nearby?
Guests can benefit from on-site car rental services.
Is the front desk open 24 hours?
Our helpful 24-hour front desk is ready to assist you with any inquiry.
Are there restaurants nearby or on-site?
Looking for a place to eat? The property offers at least one full-service restaurant.
Is there a concierge available at Castello City Hotel?
A friendly and helpful concierge is always ready to assist with any inquiries.
Does Castello City Hotel provide babysitting services?
We can arrange qualified babysitting services (fee may apply).
Are there ATM machines nearby?
An ATM machine is conveniently located on the premises.
Is a currency exchange available to guests?
Travelers visiting from all parts of the globe can use the hotel's currency exchange services.
Are there laundry services?
Laundry services may be available at an additional cost.
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Castello City Hotel Policies
| Internet | WiFi is available in all areas and is free of charge. |
| Children and extra bed policy | Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. |
| Pets | Pets are not allowed. |
| Groups | When booking more than 10 rooms, different policies and additional supplements may apply. |
| Parking | Free private parking is possible at a location nearby (reservation is not needed). |
Castello City Hotel on the Map
📍 Castello City Hotel
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Area information
- Heraklion, Greece (HER-Nikos Kazantzakis) - 2.86 mi
- Sitia, Greece (JSH) - 55.56 mi
- Khania, Greece (CHQ-Ioannis Daskalogiannis) - 57.10 mi
- Historical museum of Crete - 0.58 mi
- The Natural History Museum of Crete - 0.62 mi
- Heraklion Archaeological Museum - 0.78 mi
- Iraklion Archaeological Museum - 0.80 mi
- Battle of Crete Museum - 0.99 mi
Airports near Castello City Hotel
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