Castello City Hotel is situated near the ancient Pantokrator Gate in Heraklion. The hotel offers stunning views of the sea, the old city, and the Venetian walls, providing a picturesque and memorable stay for its guests.
The hotel provides year-round accommodation in elegant and spacious rooms, all of which are equipped with modern amenities such as free Wi-Fi, air conditioning, soundproofed windows, a TV, a mini-fridge, and a safe. Families visiting the hotel can opt for open-plan family rooms, perfect for accommodating multiple guests.
Guests are greeted each morning with a delicious Greek buffet-style breakfast, served with coffee or tea. For those arriving early in the morning, a complimentary breakfast is provided, ensuring a pleasant start to the day. In the evening, guests can unwind and enjoy their favorite drinks at the Fifth-Floor lounge cafe bar and a la carte restaurant. The first drink is offered for free, and the breathtaking views of the sea, Venetian walls, and old city create a memorable experience.
The hotel's 24-hour reception staff is always available to assist guests with personalized services, including arranging excursions and providing options for car, motorcycle, or bicycle rentals. Additionally, guests can benefit from early check-in and late check-out options, adding flexibility to their travel plans. For guests traveling by car, a free 24-hour private indoor parking facility is available.
View more »
Castello City Hotel Questions & Answers
Castello City Hotel Hotel Services and Facilities
Free WiFi
Free parking
Coffee/tea maker
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
Packed lunches
Currency exchange
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Allergy-free room
Outdoor furniture
Coffee Shop on site
Fruits
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Smoke alarms
Food delivered to guest room
Access to health care professionals
Security alarm
Key card access
Broadcast Live sport events
Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Reception hall
Covered parking
Secured parking
Garage
Vegetarian menu options available
Accessible shuttle
Accessible train station shuttle
Guest reviews
Click here to leave your opinion >>
Robert Planktest from Austria
stayed in March, 2014
Guest Score 9.5 out of 10
I realy enjoyed my stay,staff very friendly.
Room very nice and clean,with great view.
Breakfast ecxellent
Beatrice Mikhalevsky from Ashquelon, Israel
stayed in September, 2013
Guest Score 10.0 out of 10
The hotel is really amazing! It's really close to the Heraklion Airport and the bus takes you there every 10 min' quickly.
The Staff is very nice and caring and comfort. Really pleasant people and always smiling and ofering you help 24\7.
The view from the 5th floor is amazing (while you eat breakfast which is very good too) and the rooms are quiet and very clean.
The maid has cleaned our room really good and It was a pleasant stay. The bathroom is clean and the is a safe in the room. There is parking and the Hotel is located in the center so it's about 10 minutes to go wherever you want.
The price is good and although it's a 3* hotel I felt there like it was 5*!!!
Thank you Castello City Hotel :)
Nothing to say. Was amazing.
Castello City Hotel FAQ
What are the check-in and check-out times at Castello City Hotel?
The guests can check in from 15:00. Check-out time is 11:00.
What is the nearest airport to Castello City Hotel?
Heraklion, Greece (HER-Nikos Kazantzakis) is located 2.86mi from the property.
Does Castello City Hotel provide free wi-fi?
We provide complimentary internet access in public areas.
Is smoking allowed on the premises?
The establishment is entirely non-smoking.
Is there a lounge or bar at Castello City Hotel?
Guests may find a large selection of both alcoholic and non-alcoholic beverages at the in-house bar/lounge.
Does Castello City Hotel have business center?
Property has facilities onsite with computers and/business services.
Do hotels rooms have safes?
For security and peace of mind, each room is furnished with a safe.
Will room service be provided?
Room service can be arranged for guests staying at the hotel.
Are car rentals available nearby?
Guests can benefit from on-site car rental services.
Is the front desk open 24 hours?
Our helpful 24-hour front desk is ready to assist you with any inquiry.
Are there restaurants nearby or on-site?
Looking for a place to eat? The property offers at least one full-service restaurant.
Is there a concierge available at Castello City Hotel?
A friendly and helpful concierge is always ready to assist with any inquiries.
Does Castello City Hotel provide babysitting services?
We can arrange qualified babysitting services (fee may apply).
Are there ATM machines nearby?
An ATM machine is conveniently located on the premises.
Is a currency exchange available to guests?
Travelers visiting from all parts of the globe can use the hotel's currency exchange services.
Are there laundry services?
Laundry services may be available at an additional cost.
View more »
Castello City Hotel Policies
Internet
WiFi is available in all areas and is free of charge.
Children and extra bed policy
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
How to book Castello City Hotel
Making reservations for Castello City Hotel on this website is a secure and straightforward process. To check the nightly rates of Castello City Hotel, simply begin by selecting the desired dates/length of stay and click the "Check Rates" button. Comparison and decisions can then be made with the display of pricing information for each style of guest room. Information regarding room features and amenities is provided in the center of the screen. Having made the decision for dates, room style, and rates, simply locate and click on the "Book Now" button on the right hand side of the screen.
After making this selection you will be transferred to a "Complete Your Booking" form where various information will be requested in order to reserve your room at Castello City Hotel. The "Details of Your Stay" will be displayed for your review so that you can ensure all information regarding your visit is acceptable and understood. After reviewing the details, proceed by filling in the information requested in the "Guest Details" section. Answer the few basic questions required. Please be sure to look over all supplied answers so that important details such as name and email address are spelled correctly. Upon completing this, simply select the "Complete Reservation" button to finish booking your room at Castello City Hotel. The use of a secure commerce server ensures that all personal data such as credit card information is secure and encoded into a non-usable form.
View all photos in gallery
Guest reviews
“...really amazing...rooms are quiet and very clean...safe in the room...”
Iraklion Hotel boasts a prime spot in the heart of Heraklion, with proximity to notable attractions like Agia Ekaterini Church, St. Minas Cathedral, and Panayia ...
The El Greco Hotel in Heraklion is a fantastic place to stay, offering comfort and convenience to its guests. The hotel offers easy access to various points of ...
Hotel Olympic is located in the heart of the city of Heraklion at one of the most historical squares, Kornarou Square. Hotel Olympic addresses those who travel ...
Within 328 feet from the city center, Kastro Hotel is well-located for exploring the ancient sites of Heraklion. It offers spacious, air-conditioned rooms with ...
Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. For more detailed information on the cookies we use, please check our Privacy Policy.
Essential Cookies
Essential cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.
Analytical Cookies
Analytical cookies help us to improve our website by collecting and reporting information on its usage.
Accept
Social Sharing Cookies
We use some social sharing plugins, to allow you to share certain pages of our website on social media. These plugins place cookies so that you can correctly view how many times a page has been shared.
Accept
Done
Your choice regarding cookies on this site
We use cookies to optimise site functionality and give you the best possible experience
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. This web site is not responsible for any inaccuracies in the photos
Group bookings
For group reservation requests (over 5 bedrooms) Please fill the form below
(* mandatory fields)
Castello City Hotel Other
€ $ £
# nights:
#
#
Submit
Guest reviews
leave blank if you would like to stay anonymous
Month Year
Your email address will NOT be displayed on the site!
score 10 is the highest. If you leave it at 0 please fill the comment field below